246246

Support

Need a hand with 246246, or have an idea to make it better? We'd love to hear from you.

Contact us

Email us any time — we read every message and aim to reply within a couple of working days.

[email protected]

You can also reach us straight from the app: open the Me tab and tap Feedback & Suggestions.

Frequently asked questions

Do I need an account or an internet connection?

No. 246246 works entirely offline. There's no sign-up, no login, and nothing to set up — every feature is available the moment you open the app.

Where is my data stored? Is it private?

Your shopping list, meal plan and bookmarks are stored only on your device. We don't collect any personal data, and there are no ads or tracking.

How do I back up my data or move it to a new phone?

Open Me → Data Management → Export Data to save a backup file. On your other device, choose Import Data and select that file.

How do I delete everything I've saved?

Go to Me → Data Management → Delete All Data. This permanently removes your lists, plan and bookmarks from the device.

Do cooking timers work when the app is closed?

Yes, as long as you allow notifications. You'll get an alert when a timer finishes, even if the app is in the background. You can run several timers at once.

Is the information in the guides professional advice?

No — the guides, ingredient tips and shelf-life estimates are general information to help you cook with confidence. Always use your own judgement, especially around food safety and allergies.

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